Who should attend?
Training may be provided to directors, compliance officers, money laundering reporting officers, frontline staff and other staff involved in customer onboarding, customer due diligence or record keeping.
What topics may be covered?
- AML/CFT obligations for TCSP licensees.
- CDD, EDD, beneficial ownership and PEP handling.
- Customer risk assessment and higher-risk customer escalation.
- Suspicious transaction red flags and internal reporting.
- No tipping-off obligations.
- Record keeping, screening and ongoing monitoring.
Training records
Training can be supported by a training deck, attendance record and short knowledge check where appropriate. This helps the client maintain evidence of staff awareness and training.
When training is useful
Training is especially useful where the review identifies gaps in staff awareness, incomplete training records or a need to refresh staff on practical TCSP scenarios.